Responsible Gambling and Self-Exclusion Policy
1. Introduction
Please read this Responsible Gambling and Self-Exclusion Policy (hereinafter referred to as the “Policy”) carefully for Your own benefit.
2. Purpose of the Policy
This Responsible Gambling Policy is designed to ensure a safe and enjoyable gambling experience for all Our Customers. While we provide gaming for entertainment, we recognize that for some individuals, gambling can become a problem. We are committed to providing a safe and regulated environment for gambling and follow industry standards in minimizing potential harm. This Policy is in line with the Terms of Use, AML Polycy, KYC Policy, Bonus Policy, Privacy Policy, Сookies Policy, and other rules, guidelines, or codes of conduct as published by Us on the Website from time to time.
By registering a Customer Account on the Website, the Customer expressly acknowledges and agrees to be bound by all these documents, including any amendments or updates thereto.
3. Principles of Responsible Gambling
We want to ensure that gambling is a form of entertainment and not a source of financial stress or harm. The following principles help guide responsible gambling practices:
- Play for Fun: gambling should be viewed as a form of entertainment, not as a way to make money. Understand that losing is a possibility, and play within Your means.
- Know the Odds: familiarize yourself with the games You play and the odds of winning.
- Set a Budget: establish a budget and stick to it. Play only with money You can afford to lose.
- Don’t Chase Losses: if You experience a loss, accept it as part of the entertainment. Avoid playing more to recover losses.
- Balance Gambling with Other Activities: enjoy other forms of leisure and ensure that gambling does not dominate Your life.
- Take Breaks: regularly take breaks from gambling to make smarter decisions.
- Set Time Limits: set time limits for Your gaming sessions and stick to them.
4. Signs of Problem Gambling
It can sometimes be difficult to recognize if Your gambling habits have become problematic. Here are some signs to watch out for:
- You spend more time gambling than You intended.
- Your gambling negatively affects Your social life, work, or other commitments.
- You struggle to stop gambling, even after realizing it’s causing problems.
- You regularly hide or lie about Your gambling activity.
- You feel that a big win will solve Your problems.
- You borrow money to gamble or pay off gambling debts.
If You identify with any of the above signs, it may be time to seek help. Contact Us for assistance.
5. Self-Exclusion and Account Closure
We offer various tools to help You control Your gambling behavior, including self-exclusion and account closure:
6. Player Protection Tools and Limits
We provide a variety of tools to help You manage Your gambling activity:
7. Underage Gambling
We take underage gambling very seriously and have strict measures in place to prevent minors from accessing Our Services. It is illegal for anyone under the age of 18 to register or participate in gambling activities on the Website.
To protect children, we recommend the following:
- Always log out after Your gaming session.
- Do not use autofill for login details.
- Keep Your account details and passwords secure.
- Monitor Your child’s internet usage and limit access to gambling websites.
For more information, You may use parental control software such as:
8. External Support for Gambling Addiction
If You or someone You know is experiencing gambling-related issues, we recommend seeking help from the following organizations:
- Gambling Therapy — a global service offering free advice and emotional support.
- Gamblers Anonymous — a fellowship offering support through shared experiences and resources.
- GamCare — a leading provider of support and advice for problem gambling.
We also recommend using third-party software such asBetfilter or Gamblock to limit access to gambling-related websites.
9. Contact Us
10. This Policy is an integral part of the Terms of Use, AML Polycy, KYC Policy, Bonus Policy, Privacy Policy, Сookies Policy, as well as any other policies, rules, guidelines, or codes of conduct that may be adopted and published by Us on the Website from time to time. By registering a Customer Account on the Website, the Customer expressly acknowledges and agrees to be bound by all such documents, including any amendments or updates thereto, as they may be revised and implemented.